PRIVACY STATEMENT

These legal terms establish the conditions governing your use of our website and digital platforms. We encourage you to review them thoroughly.

Happy Days Care PTY LTD ACN 686 810 015 (referred to as “Happy Days Care”) operates websites, social media platforms, and various digital communication channels (collectively “our digital platforms”) to deliver information benefiting caring families, supporting professionals, funding organizations, agencies, and individuals who champion initiatives for caring families, as well as the general public.

This privacy statement forms an integral part of the terms governing your use of our digital platforms.

By accessing or continuing to use our digital platforms, you acknowledge acceptance of these terms and agree to be legally bound by them.

Happy Days Care is dedicated to safeguarding your privacy and personal data. We handle the collection, usage, and disclosure of personal information in accordance with applicable Australian and ACT legislation.

This privacy statement addresses our practices regarding information collection through our digital platforms. A distinct privacy statement covers our commitments regarding the care services we deliver.

Our Digital Platforms

You may browse and access our digital platforms without revealing personal information.

We do not gather or store personal information except for details you voluntarily provide for subscriptions, or through email communications, contact forms, user-contributed content, or surveys.

Our digital platforms may employ ‘cookies’ – small code segments exchanged between our host server and your browser or email application. By examining usage patterns of our digital platforms, Happy Days Care can assess and report on service and strategy effectiveness while refining and enhancing the information we offer.

Cookies gather non-personal data, including but not limited to:

• Your server address and geographical location
• The address of your previously visited site
• Date and time of your site access and duration of visit
• Resources accessed and downloaded with viewing duration
• Search terms used on our sites
• Your operating system, browser type, and screen resolution

Happy Days Care will not attempt individual identification from these records unless legally mandated.

Social Media and Digital Campaign Services

Personal information you provide will be used solely for the purposes it was collected.

When you contact us through our digital platforms, our team will use your contact details exclusively to address your inquiry. Any personal information shared will only be utilized to respond to your questions or comments.

We will not include your contact information in mailing lists or databases without your consent, and you may request removal of your information from our records at any time.

We will not share, sell, or otherwise provide your personal information to third parties without your consent unless legally required.

We may occasionally publish survey summaries or web strategy reports. These will never identify you individually.

Electronic Transmission Security

We handle your information with complete confidentiality and store it securely.

Happy Days Care and our hosting providers implement security measures to protect our digital platforms from unauthorized access, misuse, alteration, unlawful or accidental destruction, and accidental loss.

However, electronic information transmission always involves inherent risks. Please be aware that the internet operates as an unsecured public network, creating potential risks that transactions may be viewed, intercepted, or modified by third parties.

If you consider the information you’re transmitting to be sensitive or confidential, we recommend using more secure communication methods – such as telephone or postal mail.

Your Rights

You are entitled to request information about any personal data we maintain about you at any time. You may also ask us to correct inaccurate or outdated information or completely remove your information from our records.

If you believe your privacy may have been compromised, or have concerns, questions, or feedback regarding our privacy policies, please contact: office@happydayscare.com.au